![]() Follow the steps as shown: All Products and Services. ![]() Desktop Connector will now display with other products as a benefit of your current contracts and subscriptions. After the preceding items are removed, reboot the computer before reinstalling the application. Autodesk Account Products and Services: Download the current version of Desktop Connector 16. HKEY_LOCAL_MACHINE>SOFTWARE>Autodesk>Desktop Connectorģ.HKEY_CURRENT_USER>SOFTWARE>Autodesk>Autodesk Desktop Connector.C:\Users\\AppData\Local\Autodesk\Web Services\DesktopConnectorĢ. Delete the following registry keys (be advised that it is recommended to first export out or 'save' a copy of the current registry before deleting or modifying any keys):.C:\Users\\AppData\Local\Autodesk\Desktop Connector.After uninstalling the application through the Control Panel, delete the following folders:.If the installation appears to be corrupted, perform a clean uninstall/reinstall (see the following):.If using Desktop Connector with Civil 3D 2020, check that Civil 3D 2020.3 (or newer) and Desktop Connector 12.5.0.999 (or newer) are installed.Check that any referenced files in the drawings are resolved.Check that any files containing linked files have been added to the folder using the linked files upload option.Review if the file is corrupted and supported - File Support Reference.Download the latest version of Autodesk Desktop Connector. Install the latest version of Autodesk Desktop Connector. Remove any periods / full stops from the BIM 360 account name. When the list of installed programs populates, select the Desktop Connector to uninstall and then click the next button, and then Yes, to uninstall.Avoid using the same name for BIM 360 accounts. Create the uninstall script for an Application or Package model deployment Navigate to the folder containing the administrative image for the product you want.Log out of Desktop Connector, exit the application, relaunch, and sign in. ![]()
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